Shipping Policy

At Sharmay, every order is thoughtfully prepared and packaged with care. Orders are processed within 2-4 business days. Once shipped, tracking information will be provided so you can follow your package every step of the way.

Return Policy

Sharmay gladly accepts eligible returns for store credit or exchange only within 14 days of receiving your order.

At this time, we do not offer refunds to the original form of payment. Store credit allows you to find another piece you truly love from our latest collections.

Return Eligibility

To qualify for store credit or exchange, items must be:

  • Returned within 14 days of delivery

  • Unworn and unwashed

  • Free of stains, makeup, deodorant, perfume, or signs of wear

  • Original tags must remain attached

Items that do not meet these requirements may not qualify for store credit.